SMS Terms and Conditions.

Program

The Mortgage Exchange (CME Lending Group, LLC dba The Mortgage Exchange, NMLS #1248883) sends text messages to clients and applicants who ask for them. Messages come from your loan officer so that you can reply to a person.

What we send

Updates on your loan as it moves through our process (for example: your application was received, your appraisal was ordered, you are clear to close), reminders about your closing, and, if you have asked for them, occasional messages about rates, your home, and homeownership.

Message frequency

Message frequency varies. While a loan is in process you can expect a message at each step, typically a handful over the life of the loan. Outside of a loan in process, a few messages a month at most.

Cost

Message and data rates may apply. We do not charge for these messages; your mobile carrier may.

How to stop

Reply STOP to any message to cancel. You will get one message confirming that you have been unsubscribed, and then no more. You can also ask your loan officer to remove you, or email us at the address below.

How to get help

Reply HELP to any message, call us at 219-728-2059, or email info@themortgageexchange.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

We do not share or sell the mobile information of anyone who opts in to this program to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Hours

We send between 8 AM and 9 PM in your local time.

Security

The Mortgage Exchange will never send wiring instructions by text or ask for your Social Security number, account numbers or passwords by text.

Contact

The Mortgage Exchange, 890 E. Sidewalk Rd., Chesterton, IN 46304 · 219-728-2059 · NMLS #1248883 · Equal Housing Lender.