Pending final wording. Texas prescribes the exact text of this notice in 7 TAC §80.200. The statutory wording must be reproduced verbatim from the Department of Savings and Mortgage Lending’s published form rather than paraphrased, and it is being placed here before this page is linked from Texas marketing. The regulator contact details below are correct and usable today.
Who regulates us in Texas
The Mortgage Exchange is a mortgage company licensed by the Texas Department of Savings and Mortgage Lending. Complaints about a Texas mortgage company or one of its sponsored loan originators go to that department.
| Department | Texas Department of Savings and Mortgage Lending |
|---|---|
| Address | 2601 North Lamar, Suite 201, Austin, Texas 78705 |
| Toll free | 1-877-276-5550 |
| Website | sml.texas.gov |
| Our company NMLS | 1248883 |
How to file
- Tell us first, if you are willingMost complaints are a breakdown in communication and we would rather fix it than have you chase a regulator. Call the office handling your file, or use our contact page.
- File with the DepartmentYou do not need our permission and you do not need to try us first. Complaint forms are on the SML website, or call the toll free number above.
- The recovery fundTexas maintains a recovery fund that may compensate consumers in defined circumstances involving a licensed residential mortgage loan originator. The Department can tell you whether your situation qualifies and how to claim.
Find out what you qualify for.
A licensed loan officer reviews what you send and tells you where you stand, in writing. No cost, and no obligation to go further.